katherine naylor

Manager, Employee Strategies

ES3 Team member since 2016

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Back in the 90’s I began working with benefit programs through a professional membership organization.  I became interested in group benefits, specifically the protection and peace of mind they provide employees (yes, I found insurance interesting!) The next few decades I moved on to work for a number of large consulting firms providing advice and service to clients – something I am passionate about and thoroughly  enjoy; particularly the opportunity to meet employees who benefit from their employer’s programs.  Who doesn’t like to see the actual impact of their work?  I became further involved in the industry and during this time I earned my Certified Employee Benefits Specialist (CEBS) designation.  Then, after having spent 10 wonderful years working for a national group insurance carrier as a service representative, I stumbled across another amazing opportunity. ES3 was looking for a Manager of their Employee Strategies division.  Years ago, Faizal and I had a ‘missed opportunity’ to work together. It just wasn’t in the cards at the time, but now the timing was right!  As Manager, Employee Strategies I get to combine my passion for client management and my knowledge of the industry while overseeing all of Employee Strategies administrative operations – a perfect combination.

Now, I’m combining my love of providing exceptional customer service and expert advice with contributing to the growth and success of ES3.  I couldn’t be happier.

Three Key Words:  Positive, client-focused, funny

Industry Experience: I have nearly 20 years experience working for national consulting firms, boutique advisory firms and a large national insurance carrier specializing in group insurance. I am also past president of the BC Chapter of the ISCEBS.

Education: Certified Employee Benefits Specialist (CEBS), Bachelor of Arts, Simon Fraser University

Hero/Heroine:  My hero changes a lot.  It really depends on where I am in my career and in life.  I draw inspiration from a wide variety of successful entrepreneurs, parents, friends, family members and inspiring public figures. 

Extracurriculars: Spending time with friends and family, gardening and travelling